Reliable Secure and Effortless Support Solution
October 06, 2025

Reliable Secure and Effortless Support Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

An important component in providing support to end users who use role-based computers in emergency healthcare

Pros

  • Easy to connect for providing support.
  • Requires no action from the user to receive support.
  • Security ensured by self-hosting the software, eliminating internet traffic.

Cons

  • Possibility for a more complete uninstallation without needing to delete keys in the registry editor.
  • Greater possibilities for providing remote support
Simple and secure
Sure, by self-hosting the system, we control which networks we communicate through
That's really a question for others to answer.
Option to self-host.

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

Simple, secure, and outstanding support.

ISL Light Feature Ratings

Screen sharing
10
File transfer
9
Over-the-Internet remote session
10
Remote management of servers & workstations
10
Session record
10
Annotations
10
Monitoring and Alerts
9
Multi-platform remote control
10

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