ISL funciona perfectament
Overall Satisfaction with ISL Light
I use it to solve user incidents on their computers and to connect to computers or servers without user authorization.
Utilitzo por solucionar incidencies dels usuaris els seus ordenadors i per connexio a ordenadors o servidors sense autoritzacio usuari
Utilitzo por solucionar incidencies dels usuaris els seus ordenadors i per connexio a ordenadors o servidors sense autoritzacio usuari
Pros
- facility - Facilitat
- quickness - Rapidesa
- security - Seguretat
Cons
- Permetre connexio sense autoritzacio a dispositius mobils o tablets
- Allow unauthorized connection to mobile devices or tablets
- Somos administracion publica no tenemos retorno comercial
- We are a public administration; we do not have commercial returns.
Yes
Si
Si
I have not had any security issues with ISL.
No he tingut cap probelma de seguretat amb ISL
No he tingut cap probelma de seguretat amb ISL
There is no need to contact technical support.
No hay necesidad de contactar con amb suport tecnic
No hay necesidad de contactar con amb suport tecnic
Do you think ISL Light delivers good value for the price?
Yes
Are you happy with ISL Light's feature set?
Yes
Did ISL Light live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ISL Light go as expected?
Yes
Would you buy ISL Light again?
Yes
ISL Light Feature Ratings
Using ISL Light
2 - Adminstraco pública
2 - Tecnics informatics
- Assitencia remota
- Resoldre incidencies
- Control Servidors
- Resoldre sproblemes ciutadants
- de moment no ho tenim pensat
Evaluating ISL Light and Competitors
Yes - TemaViewer però ja fa 8 anys
- Cloud Solutions
- Scalability
- Ease of Use
faria el mateix, este contenido con el producto
ISL Light Implementation
- Implemented in-house
Change management was minimal
ISL Light Training
Configuring ISL Light
No - we have not done any customization to the interface
No - we have not done any custom code
Tapa de fet sin dobladillo
ISL Light Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, no hem utilitzat mai el suport tecnic
No hem fet servir mai
Using ISL Light
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Connexio remota
- traspas arxius
- No hem detectat cap
Yes, but I don't use it
ISL Light Reliability
Integrating ISL Light
- no es planteja
Relationship with ISL Online
Upgrading ISL Light
- les millores
- connexio desatesa a mobils i tablets


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