Great HCM program for most small businesses
December 21, 2020

Great HCM program for most small businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Benefits Enrollment
  • Time and Attendance

Overall Satisfaction with isolved

We use isolved as our HR database for employee files and payroll. All employees have access to the Employee Self-Service platform to view or update their personal information such as address, phone number, certifications, direct deposit, benefit enrollment, beneficiaries, request time off, etc. The platform increases our efficiencies in HR by simplifying our processes. It has allowed us to go paperless in human resources.

Pros

  • The benefit enrollment process is simple for new hires and during open enrollment. The automatic EDI feeds to the providers help ensure that the monthly bills are accurate.
  • I love the ability to store all employee files electronically as well as being able to give the supervisor or employee access to view as well.
  • The electronic onboarding is fantastic for new hires. It improves accuracy by having the employee enter the data themselves and also expedites the process of onboarding.
  • While we are in the beginning phases of feeding the information from iHire to isolved, once an employee is hired, I think this process will benefit us by having all historical data in the employee's file.

Cons

  • My biggest concern would have to be the ease of uploading or retrieving employee documents to/from their file. It seems that you would be able to simply drag and drop the file or name it in a certain format and upload multiple documents at one time.
  • There are several platforms that isolved offers, many of which we are not currently using. It's great to add them as we move forward but can also be overwhelming hearing about them all at the same time.
  • I wish the app was updated with more capabilities. We are currently only able to use it to view paystubs and request time off.
  • isolved has improved efficiencies in the HR department.
  • iHire has been great for applicant tracking and recruiting.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

I think isolved is a great HCM program for most small businesses.

isolved Feature Ratings

Employee demographic data
10
Employment history
6
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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