We are still learning each other
January 25, 2021

We are still learning each other

Alecia Rowe | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll

Overall Satisfaction with isolved

It is being used by the payroll department.
  • Overnight the checks weekly
  • When you call with a question, if they get back with you it takes too long
  • HK handled all garnishments - isolved does not do at all
  • You never speak with the same person twice
  • you would need to ask the owner Beau Green

Do you think isolved delivers good value for the price?

Not sure

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

For the most part a lot of what I use isolved for is the same as when I dealt with HK - well suited scenario. I have found that isolved requires the client to enter the garnishments - less appropriate - You never speak with the same person - less appropriate - When you call with questions and receive a case number it takes a long time for an answer - less appropriate

isolved Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Direct deposit files
10
Reimbursement management
Not Rated
View and generate pay and benefit information
10
View job history
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Duplicate Candidate Prevention
10
Notifications and Alerts
10