iSolved - Great Customer Service!
October 29, 2021
iSolved - Great Customer Service!
Score 9 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Payroll
- Human Resources
Overall Satisfaction with isolved
We use iSolved for weekly payroll processing, onboarding new hires and all reporting including employee's pay history and W2.
- Excellent Customer Service! I love being able to call and get a friendly representative right away. They are always very knowledgeable and willing to help.
- The website is easy to navigate.
- Reports are easy to customize.
- I would love to see the "refresh" button be removed! When trying to run reports, you will have to click the refresh button until you can review the report.
- Payroll
- Reporting
- Reduces time sent on payroll.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of isolved go as expected?
No
Would you buy isolved again?
Yes