We got even more than we bargained for
February 18, 2025

We got even more than we bargained for

Bobby Powers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with iSpring Learn

We needed a tool that we could use to train new hires effectively and also store all of our company trainings, video recordings, etc. We signed on with iSpring Learn 1.5 years ago to help with that, and it's been fantastic. We created learning tracks with structured courses for new hires and managers, and our teams have found iSpring Learn easy to use.

Pros

  • On-the-job training checklists
  • Intuitive UI/UX, easy to find training material
  • Publishing news to the entire company
  • Building new courses with easy tools

Cons

  • Connection between various parts of the system, like connecting "Assignments" and "On-the-Job Training checklists"
  • Allowing managers to view Performance Appraisals they've filled out even if the company hasn't "closed" the review cycle yet
  • More quiz question types (without having to buy iSpring Suite)
  • Enabled us to grow our employee base by 20%+ last year
  • Essentially 1 person has been all it takes to run our LMS (rather than requiring tons of people to manage it)
  • Seamlessly onboarded over 100 new hires using the system in 1 year
Our primary account manager is great. I think the standard support team (when she's gone) is okay, but not amazing.
iSpring Learn's UI/UX was way better than those other systems, which was a huge factor for us. We wanted our platform to be self-service so even brand new hires could quickly navigate it and find what they need, and it's definitely been that for us. Many of the other systems we evaluated were clunky and hard to use.

Do you think iSpring LMS delivers good value for the price?

Yes

Are you happy with iSpring LMS's feature set?

Yes

Did iSpring LMS live up to sales and marketing promises?

Yes

Did implementation of iSpring LMS go as expected?

Yes

Would you buy iSpring LMS again?

Yes

I'd especially recommend it for companies that are between 1-1,000 employees. Not sure how well it scales beyond that because most of the businesses I've worked in recently are SMBs. But overall, it's the best LMS I've ever used. It's intuitive and easy to use, both for learners and admins--which is hard to do.

iSpring LMS Feature Ratings

Learning Management
8.5
Course authoring
9
Course catalog or library
10
Player/Portal
9
Learning content
8
Mobile friendly
Not Rated
Progress tracking & certifications
8
Assignments
9
Compliance management
6
Learning administration
10
Learning reporting & analytics
9
Social learning
8
Gamification
8
Single Sign On (SSO) Enabled Learning
Not Rated

Comments

  • Daria Sagde | TrustRadius Reviewer
    Daria Sagde
    commented 9 months ago
    Bobby, thank you for your fantastic review! We're thrilled to hear that iSpring Learn has been instrumental in effectively training your new hires and storing all your company training materials. It's great to know that you’ve created structured learning tracks for both new hires and managers, and that your teams find our platform easy to use. Your feedback is invaluable, and we’re here to support your training needs as you continue to grow. Daria Sagde Customer Experience lead, iSpring Global

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