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IT Glue is the agile and feature rich database and resource manager your IT Office has been looking for.
Updated April 28, 2022

IT Glue is the agile and feature rich database and resource manager your IT Office has been looking for.

Meredith Duke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IT Glue

IT Glue is a robust flexible database that is absolutely vital in our office. It helps us keep the large amounts of wildly variable information secure and accessible. My favorite features [are]: password management for clients, and the ability to link records to one another.
  • Password management
  • Documentation and how to [make a] document creation
  • Resource linking
  • Flexible and agile search options
  • Hard to find a drawback.
  • Documentation
  • Password management
  • Single point of reference for needed information for our clients
  • Streamlining the process --all resources in one place -- huge positive impact.

Do you think IT Glue delivers good value for the price?

Yes

Are you happy with IT Glue's feature set?

Yes

Did IT Glue live up to sales and marketing promises?

Yes

Did implementation of IT Glue go as expected?

I wasn't involved with the implementation phase

Would you buy IT Glue again?

Yes

IT Glue is where we house our internal support documents, which are searchable by topic, and can be linked to the client's they support.

IT Glue is where we house our client administrative access passwords -- and the 2FA option ensures that we are maintaining the highest level of security for our clients.