A Good Email Marketing Tool but Can't Replace a Fully Fledged Marketing Automation Tool.
June 28, 2022

A Good Email Marketing Tool but Can't Replace a Fully Fledged Marketing Automation Tool.

Sahil Singh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

This tool is good for email marketing and we have switched to it because of its real-time email marketing functionality that makes the user experience better as now we can immediately interact with the customers based on their inputs through our already prepared templates. Since Iterable can have multi-dimensional data, so it can be very useful to personalize content while sending out emails.
  • Data handling
  • Personalizing templates with handlebars
  • Out of the box SMS campaign functionality
  • Real-time tracking using triggers
  • Forms
  • Landing pages
  • Analytics tool of its own for reporting
  • More than one entry source to a journey
  • It's positive for some aspects of our business where we need to drive customers based on real-time events
  • It's positive for handling multi dimensional data
  • It's negative because we still have to rely on Eloqua for some of our activities as we don't have the functionality in Iterable
Iterable is better than Eloqua in some aspects as I mentioned earlier that we wanted to have a system through which we can communicate with the customers on a real-time basis. Eloqua doesn't provide us that functionality whereas Iterable does that is why we chose Iterable over Eloqua in our tech stack.

Do you think Iterable delivers good value for the price?

Yes

Are you happy with Iterable's feature set?

No

Did Iterable live up to sales and marketing promises?

No

Did implementation of Iterable go as expected?

Yes

Would you buy Iterable again?

Yes

Iterable is good if you need to handle different types of data and it also works really well if you want to work based on real-time event triggers but it lacks behind in some things when compared to a full-fledged marketing automation tool like it doesn't provide out of the box analytics tool of its own, it doesn't have the functionality to create forms and host landing pages.

Iterable Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
8
List management
6
Triggered drip sequences
6
Dashboards
7
Standard reports
7
Custom reports
7
API
8
Role-based workflow & approvals
8
Customizability
8