User-Friendly and Effective Email Marketing Tool
December 19, 2024

User-Friendly and Effective Email Marketing Tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

We use iterable to send out service related emails. It addresses sending customized emails in bulk. We can pull in custom fields in our data warehouse and then use those to directly be referenced. We can schedule it out. We can also use automation in conjunction with Iterable to send out service emails that have time sensitivity.

Pros

  • custom fields
  • user friendly
  • easy to change look

Cons

  • a lot of steps you have to do in specific order
  • not tracking clicks of file/images
  • none
  • helps us send out targeted emails
  • helps us customize emails for customer journeys
  • easy access to proof an email
  • limited work on our end to stand up email
Iterable's platform tools have positively affected our ability to automate, segment, test, and rollout personalized campaigns. We use it for emails mostly and it helps give the customers a more personalized experience. I have not used it, but I am intrigued to try some of the A/B testing to really test our email strategy.
It provides us the opportunity to customize an email to move them through other channels. We can connect directly to our CDP to personalize emails and automate the emails.

Do you think Iterable delivers good value for the price?

Yes

Are you happy with Iterable's feature set?

Yes

Did Iterable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Iterable go as expected?

I wasn't involved with the implementation phase

Would you buy Iterable again?

Yes

It has been well suited for most of our email cases. We can send emails looking like they are coming from the reps in bulk without any lift from a rep. We can automate a survey to go out at a specific time after an action is taken. It isn't the best for tracking a person's actions within an email.

Iterable Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
8
Ability to test dynamic content
8
A/B testing
Not Rated
Mobile optimization
6
Email deliverability reporting
Not Rated
List management
7
Triggered drip sequences
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
5
Customizability
7

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