Got a very complex product? Adopt Jama, it's best for your requirements management!
January 09, 2018

Got a very complex product? Adopt Jama, it's best for your requirements management!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama

We are basically integration solution provider and have an active partnership with Jama. We help their customers integrate Jama with other systems such as JIRA, Salesforce, Git, Jenkins, TFS, PTC Integrity etc. So, Jama's enterprise-level customers can now synchronize data across systems using the OpsHub Integration Manager, our flagship solution.

A possible use case can be integrating Requirements in Jama to Epics in JIRA. So, a product manager creates a requirement in Jama, the JIRA users get an epic created automatically. Any changes made in either of requirement or epic gets synchronized bi-directionally to both the systems. This maintains traceability and data consistency.

Pros

  • Flexibility to create a custom requirement management ecosystem.
  • I love the fact that a Jama user can choose from a large variety of existing entities, but at the same time, also create new components and sort and manage them effectively. One can link different entities, bundle them and segregate them.
  • Traceability
  • Jama focuses a lot on maintaining traceability. And anyone who uses Jama will notice this. For even a delta change in the requirement or entity, it locks in the time stamp and the user. This proves to be a very useful feature in industries where data traceability is critical. Jama is thus best suited for requirement management in industries like aerospace, defense, and healthcare. One can always go back and get the whole audit trail.
  • The Trace View and Reading View
  • In a complex scenario, where one has to manage hundreds of requirements, Jama provides the best way to analyze them. The new features like Trace View and Reading View (which were absent in earlier versions) make requirements management more intuitive. Users can create a custom filter and view as well, this is great.

Cons

  • I think these guys should really work on the User Interface. The UI is intuitive but can be more user-friendly. For an example, color coding the entities according to Priority, Status would be awesome. JIRA does a great job in doing this. Something similar can be done in Jama.
  • Though Jama claims to be a Product Development Tool, it is actually very good at just managing requirements. All the other important aspects have been ignored in Jama (like test suite, bug/defect tracking). This is a reason that other tools like JIRA, Git, HP QC have to be deployed complimentary to Jama. The integration of these tools becomes very important and there are only a few reliable integration solutions available in the market.
  • All the innovation-centric companies are adopting Jama. They have big customers like SpaceX, NASA, Fairchild Semiconductor to name a few. They also have very small companies and startups as their customers. One can conclude that the ROI is surely positive and significant.
  1. Jama's flexibility to create custom entities/attributes
  2. Review Centre, Trace View, Reading View
  3. Data Traceability
Jama is best suited for industries with complex products. These include industries like aerospace, semiconductor etc. Also, industries where data traceability is important - like healthcare, defense etc.

A product like Jama, according to me, is not useful for scenarios where inter-team dependency is minimal or the product developed is not very complex. One does not require a powerful tool like Jama there and a very basic requirement management tool would suffice.

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