An engaging tool to enable success within teams and organisations
April 24, 2025

An engaging tool to enable success within teams and organisations

Chris Armstrong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

We are using Jama Connect to be more than just a requirements management tool - we are using Jama Connect as the single source of truth to contain not just the requirements, but the why and how the system is the way it is. My organisation has only just started on its journey to adopt systems engineering, so we are using Jama Connect to start that engagement with stakeholders from senior members of the organisation, to individual designers and engineers.

Pros

  • Simple, user-friendly interface
  • Web-based
  • Rich text information i.e. not just plain, unformatted text

Cons

  • In the relationship definition, it would be good to be able to manually sort the list
  • When in the Review perspective, you can only see "title", "desription" and "status" - it would be good to be able to tune what is visible
  • The basic exporting I find very difficult to get what you need, then Velocity is another step up in complexity (but also capability) a non-admin installer for an IDE to allow testing during development of a velocity script would be helpful.
  • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
  • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
We are currently working to develop a safety critical system that we intend to achieve IEC 61508 certification. We are also using Jama Connect as the means to communicate with our supplier (of software).
The other requirements management tools I have used are DOORS, Word and Excel. I think Jama Connect has a low barrier to entry and yet you can leverage the benefits of requirements management and digital engineering. Tools such as DOORS are far less engaging and because it is a Swiss army knife, it takes more administration to manage, again Jama Connect has templates to get you started and is pretty good "out of the box" I like the review process, I think it needs improving, but being able to conduct a review in Jama Connect is very powerful.
Jama Connect had been selected because it offered an approach that could meet 61508. User-friendly and web-based

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

It is great for engaging stakeholders, both junior and senior because it is a friendly and easy to user interface. Just like any tool, it does need people that are willing to even engage, if they do however they will find Jama Connect very easy to engage with compared to some tools like DOORS which are technically very good, but the interface is less friendly. I find that Jama Connect is not as good for data export e.g. to Word documents. It is probably very possible to use Velocity to get what you need, but that is a very complex and difficult system compared to say DOORS Word Export.

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