Jama Connect2All
Updated April 14, 2025
Jama Connect2All
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jama Connect
We use Jama for Centralised requirements administration of sectorwide projects and developments, so we can achieve sector-uniform way of working.
Pros
- Quick marking (and solving) question and issues through comments
- Intuitive Review module (peer as well as approval)
- Free Stakeholder licenses help showcase (Jama) Requirements management to involved stakeholders
Cons
- No build-in Company Dictionary/Glossary
- No easy-to-use visual traceability (e.g. tree-graph)
- We are moving from multiple Tenders for an Asset to single Tenders for our sector-branch. Hard numbers cannot be quoted yet, but will be at least in the 7 digits per assettype.
We expect to achieve Sector-wide uniformity in Assets, with a minimum of effort to create impact-analysis for changes (like evolving stakeholder wishes for the energy-transition and/or changing legislation). It is to early for a definite conclusion, but we are still on-target.
Collaboration and handling of Reviews are Jama's strongsuit and one of the major reasons for us to aquire the product. With well over 20 business stakeholder groups for multiple companies and several technical teams, it has yet to fail us even once.
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
Do you think Jama Connect delivers good value for the price?
Yes
Are you happy with Jama Connect's feature set?
Yes
Did Jama Connect live up to sales and marketing promises?
Yes
Did implementation of Jama Connect go as expected?
Yes
Would you buy Jama Connect again?
Yes
Yes - MS-office. (Do I need to say more?) When it comes to realising and maintaining a certain maturity level of requirements management, office lacks in all aspects.
Jama Connect Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No Premium support package. We are quite capable ourselves and tried basis support for a year. Serious items are already handled with care, as are investigations on possible bugs in our environement.
Yes - Yes. As with every bugreport, you have to go through the basic motions. After that, they are quick to identify and resolve them.
At a certain point there appeared to be a security issue within the configuration of a Tender-project (our own responsibility). The issue was investigated and handled by Jama within 4 hours.
Using Jama Connect
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Review centre
- Reuse of requirements
- Using a Glossary
- Copying multiple requirements
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