Jamf-Love hate relationship!
April 12, 2018

Jamf-Love hate relationship!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Our school is using this product for our MDM (mobile device management) software. This allows us to push packages to our students and teachers/staff. Also, keep an inventory of their machines. We also use profiles to manage the machines.
  • Push software packages to students and teachers/staff
  • Keep inventory of enrolled devices
  • Manage devices using profiles
  • Software restriction set to a time frame and not just restrict the computer completely. Only when students are at school restrict certain software.
  • I feel like with each upgrade when have had major bugs that need fixing. It is very annoying.
  • I used to get better support when we first joined Jamf. Now premium support is an extra $10,000!
  • Time management! I have more time for other tasks. I am not stuck imaging computers all day during the summer.
  • Self Service (app which comes with Jamf) has made a world of difference for my colleagues and I. It gives the user the capability to install programs themselves without having to enter a password/key.
  • Students and teachers will hopefully soon use their phones or ipads to collaborate together on the projector using a wireless device like Apple TV to project on the screen.
  • DeployStudio
We used a free software called DeployStudio many years ago to image our Mac laptops. Jamf was so amazing to have; however, I had to teach myself how to use it when we first got it rolled out. I had many tears that summer. I felt like Jamf just sent out people to set up our server for Jamf and then said here you go. Good luck! They need to install Jamf and then have a crash course on how to utilize it. Spent many hours on the phone and wiping my tears.
If your school/business has mainly Macintosh devices use Jamf Pro. If you have mostly Windows, look for another software that manages Windows.