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JAMS

JAMS

Overview

What is JAMS?

JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

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Recent Reviews

JAMS Review.

10 out of 10
March 20, 2024
Incentivized
We use JAMS to run jobs to extract data from source systems like SAP, Salesforce, flat files, and other DBS like Postgre and MySQL and …
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Jams Software Review

9 out of 10
March 05, 2024
Incentivized
We use Jams for the Job Automation and Processing. The File processing and Data ingestion into our Database is very critical for the …
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Prompt customer support

8 out of 10
February 08, 2024
We use JAMS as our primary scheduler. All of our ssis package are scheduled via JAMS. Our daily reporting is schedule via JAMS. Most …
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Smart and Intelligent

10 out of 10
August 01, 2023
Incentivized
JAMS is an intelligent scheduler, it helped to harmonize different and scattered jobs schedulers into one platform. JAMS features has …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Central monitoring (35)
    8.0
    80%
  • Alerts and notifications (35)
    8.0
    80%
  • Application integration (34)
    7.7
    77%
  • Logging (35)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is JAMS?

JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jamsscheduler.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Workload Automation

Workload automation tools manage event-based scheduling and resource management across a wide variety of applications, databases and architectures

7.8
Avg 8.2
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Product Details

What is JAMS?

JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables users to define, schedule, execute and monitor jobs from a single centralized console.

JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its automation features enable users to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, JAMS will manage cross-platform workflows to drive results.

A Key Part of Fortra (the new face of HelpSystems) JAMS is part of Fortra’s comprehensive portfolio. Fortra's goal is to simplify today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges businesses face in streamlining operations.

JAMS Features

Workload Automation Features

  • Supported: Multi-platform scheduling
  • Supported: Central monitoring
  • Supported: Logging
  • Supported: Alerts and notifications
  • Supported: Analysis and visualization
  • Supported: Application integration

Additional Features

  • Supported: Security settings
  • Supported: High availability
  • Supported: Relational job diagram
  • Supported: Job triggers

JAMS Screenshots

Screenshot of Dashboard - Job HistoryScreenshot of Visual Job EditorScreenshot of Centralized Job RepositoryScreenshot of Job Monitor

JAMS Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix, iSeries, OpenVMS
Mobile ApplicationNo

Frequently Asked Questions

JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

Reviewers rate Multi-platform scheduling highest, with a score of 8.1.

The most common users of JAMS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
March 06, 2024

Quick Jams feedback

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We mostly use Jams for reboot scripts and simple scripts like checking if certificates are out of date.
  • Integrates with PowerShell
  • Can be called remotely
  • Has stored credentials
  • When setting up new jobs, what each option does is quite confusing as it can take a while to luck across it working sometimes.
  • The online documentation for Jams needs to be considerably improved. I want to look up a field and know what it does, what input is expected, and what things to be careful of when submitting it.
  • There needs to be much more done to provide in-application support documentation. The biggest problem my team has with it is frustration that they don't have the time to mess with why a job isn't running and they logically can't tell why.
  • I job should never run and not show something in the monitor. If submit is clicked, the Monitor should say something helpful why it did or didn't run.
Jams needs much more documentation when creating jobs and clearer feedback when running jobs that it didn't like the parameters/settings of. I've had times when I clicked from one tab to another and the script block was empty when I came back. That was infuriating. Otherwise, it schedules things, does what it was tested to do, and sends notifications, so there's utility in it.
Workload Automation (6)
50%
5.0
Multi-platform scheduling
N/A
N/A
Central monitoring
90%
9.0
Logging
70%
7.0
Alerts and notifications
70%
7.0
Analysis and visualization
70%
7.0
Application integration
N/A
N/A
  • It gives our users the ability to run tasks that are defined in scope the way we want.
  • It gives central management of things so Task Scheduler doesn't run on every machine.
  • Support has been pretty responsive.
I can't give it a higher score because there have been many times that teammates have abandoned scripts because Jams wouldn't take what they were testing and gave no clear reason why.
It can take a while to get an agent, but the support option isn't buried away from customers, and when you do get an agent, they have been pretty good at helping.
We use Kace also because it has an agent on every machine, so tasks that push out installations tend to go there. I'm not sure if Jams can do that, but if it does it's not clear that it does.
2
It Operations
1
PowerShell, API call knowledge, security
  • scheduling reboots
  • performing certificate checks
  • Running reports of API status calls
  • rebooting servers
  • checking certificate statuses
  • getting server status reports
  • I don't see an expanded use right now
It's good for scheduling scripts, but there are so many other applications that cover other needs, that we barely use Jams. It's good for getting things out of Task Scheduler and into a single console that has a web frontend.
Not Sure
  • Product Features
It allowed us to move things out of Task Scheduler and into a single pane.
It was already implemented when I arrived.
  • Implemented in-house
  • I wasn't there.
It works. We only use a single server with two agents, no high-availability.
  • No Training
There are some issues with functionality that weren't intuitive to me, but it mostly works fine without training.
Not being able (and I'm not on the latest version) to schedule a job with prompts is a drawback. I've heard of workflows, but that's not intuitive. Jams support has been excellent when called upon to configure what wasn't clear, though.
Allow for prompt answers to be part of scheduling. I have a fair amount of processes that need to know what environment, or some other minor criteria, needs to be selected. However, I hard-code that value and make a copy of the job for each instance needed, which is redundant and annoying when maintenance is needed.
Some - we have done small customizations to the interface
Minimal interface customization has been attempted because there just isn't time to devote to that. However, the interface could really use modernization. It feels a few decades old and could use a fresh look.
Yes - we have added extensive custom code
That is the extensive use of Jams to us...make it run a PowerShell script.
Not at this time.
I don't know. Our parent company pays for that and I'm not privy to that information.
Yes
Yes, Jams support is good. Resolution is usually pretty fast.
I don't know what Fortra is. I'm guessing that's the parent company of Jams. I can say that Gennaro Piccolo and Alfred Malone have helped me with a high level of professionalism and success.
Jams is rather user-friendly. However there are times when deep features exist, but simple things aren't there at all, like being able to schedule a job that has parameters. If you have parameters, you have to go through some sequence thing instead of it just doing it as part of the standard scheduling process.
  • Copying a PowerShell script in.
  • The logs are pretty good.
  • Calling a job from a web interface.
  • Scheduling a job that has parameters
  • Jobs sent to an agent renames the log file that was expected.
  • If you copy a job to another folder, if something with that name is already there, it doesn't warn you, it just overwrites it.
  • The online documentation is way too simple and optimistic, meaning if you have anything with any complexity at all, the documentation isn't helpful.
Yes
Works good enough for us.
It's reliable. I have no complaints or concerns there.
Performance is fine.
We haven't really integrated it, though an integration with XLD and XLR would be great.
XLR and XLR as well as WebEx.
Not enough information about the integration to answer this.
Make it clearer in the application that integration exists.
I only work with Jams support and they have been great.
Customer service has been great.
All good here.
I'm not sure what this is asking.
I wasn't part of the purchasing of the product.
None as I am a user of it, and not involved in vendor relations.
No
  • We are still on an old version and afraid to upgrade because we don't know if that will break anything.
  • Not sure, but it would be nice to be on the newest version.
No
No
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use JAMS to automate PowerShell scripting and manage active directory and other applications.
  • Automation of scripts allowing for different use cases including interval and daily runs
  • Simple implementation of source code to automate which is unlike many other solutions
  • Has solutions for many use cases allowing for a wide range of solutions for company issues
  • Documentation both in documenting the capabilities of JAMS and documenting how to interact with JAMS via powershell cmdlets.
  • Has functionality to have agents in other domains but there is no way to either do pre processing of input files before running source code on agent or transfer the input file or output file to and from the main client
  • Some Error messages are truncated thus not allowing for full debugging
  • The text editor is plain and not drawn out meaning that development usually happens in vscode or another ide
  • Documentation tab of a job is unusable. It would be nice if we could either upload files that document the job or link to a website that documents the job
  • More detailed failures when JAMS module cmdlets fail
JAMS is a great place to store source code for scripts and run them automatically. In its current state it is used well as a tool rather than an all encompassing solution. It works great to run scripts as different users and in different environments but lacks in its ability to be the development ide and be a one stop shop containing all the information you would want to know about a specific job. The documentation of this product is lacking but the support is good making it time consuming when getting started and coming up to speed when trying to use the product.
Workload Automation (6)
70%
7.0
Multi-platform scheduling
90%
9.0
Central monitoring
90%
9.0
Logging
80%
8.0
Alerts and notifications
80%
8.0
Analysis and visualization
N/A
N/A
Application integration
80%
8.0
  • Increased stability
  • Increased collaboration
It is scalable to have agents and more users but the script running on agents lacks all functionality as running the script on the main server.
Always a relatively quick response and happy to help.
JAMS is fairly straight forward and easy to pick up but lacks clear documentation of abilities.
  • Creating jobs
  • Running jobs
  • Monitoring actively running jobs
  • Running scripts that need file input on agents
  • Searching for jobs
  • Modifying source code of a job in JAMS
  • Setting up references to variables and jobs
No
JAMS has been super reliable in our implementation. The only reason it isn't a 10 is the web client isn't fully functional so the availability suffers very mildly there.
JAMS performs well but the client some times take a little longer than normal to display logs and new views.
February 08, 2024

Prompt customer support

Score 8 out of 10
Vetted Review
Verified User
We use JAMS as our primary scheduler. All of our ssis package are scheduled via JAMS. Our daily reporting is schedule via JAMS. Most recently working with JAMS support have been able to leverage powershell integration with an sftp solution. Support was able to provide me with a very quick response to an issue that i was having and now i'm writing a best practices document for the entire company to leverage JAMS with a standard approach to SFTP jobs.
  • Run powershell scripts
  • Execute SQL Agent Jobs
  • Excellent all-around scheduling tool
  • I think the user interface could be a bit more intuitive.
  • When something goes wrong it sometimes just provides a generic error message
As mentioned previously, I use JAMS for a variety of tasks. Automate executing powershell scripts, sql queries, sql agent jobs, reporting etc. There seems to be no limitation in the variety of jobs JAMS can handle.
Workload Automation (6)
88.33333333333334%
8.8
Multi-platform scheduling
90%
9.0
Central monitoring
80%
8.0
Logging
90%
9.0
Alerts and notifications
90%
9.0
Analysis and visualization
90%
9.0
Application integration
90%
9.0
  • As an organization, standardizing on JAMS has provided solutions to many different schedulers. Windows Task scheduler is not an ideal solution for instance.
  • Unlimited scheduling options
  • Increased reliability and alerting
I think its a well architected solution. The ability to spread workload across multiple agents really helps manage any number of jobs. Being able to concurrently run multiple from different agents is key.
I email support with a question, twice, and both times I received very quick reply with answers to my questions.
Mainly i've been using SQL Agent jobs in my career. JAMS takes scheduling a bit further. For instance, i would rather not have SQL Server run a job that is performing an SFTP step. Waste of resources and a job like that is well suited for JAMS
Microsoft Visual Studio Code, OneNote, SQL Server Management Studio (SSMS)
15
Reporting, Infrastructure and Database & Architecture.
5
We have system adminstrators, application developers, database administrators and powershell developers that utilize our JAMS implementation.
  • Scheduling
  • Powershell integration
  • SSIS integration
  • powershell scripts have been the most impactful integration
  • sftp
  • sequencing jobs
  • Reporting on sequencing
  • success failure reporting
  • timing of the jobs reporting
We have built JAMS into our scheduling process. Its a great scheduling tool. I'm not 100% on the execution side as we have had issues with what i'll refer to as compatibility issues with ssis variables, but it executes sql agent jobs perfectly, so when i have an issue i create a sql agent job and have JAMS execute the sql agent job on the schedule from JAMS
Yes
SQL Agent. I would use the sql agent to schedule jobs, but we've standardized on JAMS instead which i believe is more flexible than the sql agent.
  • Scalability
  • Ease of Use
I believe scalability is important and ease of use as well. Now ease of use takes a bit of time to get used to the interface and capabilities, but a year in and i think it is pretty easy to use. Just takes a bit of time to get used to it.
I don't think I would change it.
  • Implemented in-house
Yes
DEV, TEST, PROD
Change management was a small part of the implementation and was well-handled
  • I dont think any issues
I'm a tough rater, but the implementation went smoothly.
  • No Training
i would not, but it depends on the technical level of the team
I am not the one that configured it however it seems pretty straight forward with its agents etc
none, its pretty straight forward
Some - we have done small customizations to the interface
some, but its not as intuitive as i would like, there are things you can do but you they are not readily available or visible.
Yes - we have added extensive custom code
a bunch or powershell scripts
not at the moment
Honestly, i'm not sure what support package we purchased. But i raise a request for support and have been very pleased with the support i've gotten and have been impressed with the response time for all of my requests thus far.
No
I was attempting to retrieve a password from the credential manager but it turned out i was referencing the wrong account. Support was helpful identifying the issue quickly.
At first its not 100% obvious what each item is meant for. When you look at the list for the first time there are a lot of objects, its taken some time to figure out what each one does. Once you figure out what each one does it makes more sense.
  • the Monitor
  • Submit jobs
  • Resources
  • Definitions but that is on us
JAMS has proven to be reliable
JAMS has been performing quite well
  • sql server
  • not at this time
  • File import/export
  • ETL tools
nothing at the moment
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
i wasn't involved in the sales process, so not much to add here
Yes
no, we had several issues with our jams upgrade, however i was on vacation and i'm not aware of the specific issues we encountered however i do know there were several issues.
  • unknown
  • unknown
Yes
i'm not sure what version we are on, however i'm certain its not the free version.
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