JAMS is a Great and Powerful Solution
Updated January 10, 2025

JAMS is a Great and Powerful Solution

Michael Tian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

We use JAMS as central scheduler and monitor to schedule almost all different application server jobs, SQL Server Jobs. It is a solution not just a tool, to set up and run simple to complex tasks cross the different platforms.

Pros

  • JAMS manages our daily multi tasks reporting databases refresh
  • JAMS automates various source data import and export, import data from clients, and export our data to clients.
  • JAMS makes SQL Server log shipping log copy and restore working together with reporting databases refresh.

Cons

  • JAMS is a very powerful, reliable, and useful tool
  • JAMS has high investment return
  • Jams is a well architecture and design solution
  • JAMS Simplify the multiple tasks central management and monitoring.
JAMS is very easy for migrating to new platform, like migrated to Azure cloud.
JAMS support always provided quick and excellent support for us.
We used JAMS for over 15 years. We like to use it.

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

It is a powerful tool, support many sources, easy to setup for different tasks.

JAMS Feature Ratings

Multi-platform scheduling
10
Central monitoring
10
Logging
10
Alerts and notifications
10
Analysis and visualization
9
Application integration
10

Using JAMS

50 - SQL Server DBA Team Product Support Team IT Operation Team Customer Service Support Team
5 - DBA, IT Operation team, customer support team
  • JAMS automates reporting database daily refresh.
  • JAMS managed client data import and export.
  • JAMS automates tasks across multiple platforms.
  • We widely use JAMS
  • USE JAMS to monitor Azure SQL Servers
JAMS is a very good tool. We received benefits by using it.

Evaluating JAMS and Competitors

  • Scalability
  • Ease of Use
At this moment, we will continue use JAMS.

JAMS Implementation

We are satisfied with the JAMS implementation.
Change management was minimal
  • We started use JAMS many years ago. Implementation is very smooth.
  • People need understand how JAMS works

JAMS Training

Configuring JAMS

As long as you understood the JAMS. it is easy to configurate.
Read JAMS document first.
No - we have not done any customization to the interface
No - we have not done any custom code

JAMS Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
JAMS support always provide quickly response and excellent support.

Using JAMS

JAMS is a flexible, easy to use tool.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Requires technical support
  • Various schedule, central monitoring.
  • JAMS is easy to use

JAMS Reliability

JAMS is reliable tool. We do not have JAMS outage.
JAMS performance is very good.

Integrating JAMS

Relationship with Fortra

We did not negotiate with JAMS.
We received license renew invoice, the price jumps 150%, it is too much

Upgrading JAMS

Comments

  • Peter Hegland | TrustRadius Reviewer
    Hi Michael - thanks so much for taking the time to leave us a review and for being a loyal JAMS customer! I know Nick V on our sales team is working through your renewal now. Please continue to work with him. I am the General Manager for JAMS and my email is peter.hegland@fortra.com. Thanks again!

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