JAMS why did nobody tell us about it
August 22, 2025

JAMS why did nobody tell us about it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

We are in the process of replacing our current scheduling solution (CA7 running on a mainframe) with JAMS. CA7 has many manual monitoring, alerting and reporting functions which we are automating with JAMS. JAMS will be our enterprise-wide central scheduling solution which we integrate with Fresh (Synergy) ticket logging system and PagerDuty calls for on-call support in case of failures. We are able to integrate all the current functionality of CA7 queues into JAMS with little effort.

Pros

  • Job failure reporting and recovering jobs are great.
  • Resources to throttle specific servers or departments in case of maintenance, issues or high volumes, and also preventing jobs from running concurrently.
  • Wide range of protocols (execution methods) on various platforms (Linus, AIX, Windows and VMS)
  • Inheritance of behaviors, properties and security makes life a lot easier.

Cons

  • Documentation can be more detailed with examples.
  • Custom reporting is limited.
  • Graphical view of dependencies and jobs can help to summarize an overview of scheduling
  • Changes made after a job has been scheduled is not applied to the execution of a job.
  • JAMS reduced running cost a lot.
  • JAMS can be tailored to fit different areas of responsibility and roles to each department
JAMS caters for all our different platforms. (even though the powershell module in JAMS is limiting and not current with the latest powershell add-ons)
I always had very fast response with all our issues and queries and the support had always supplied practical and workable solutions.
I was not involved in the selection process.

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

Well suited for automation without human intervention. Rapid scheduling and setup, even for beginners.
Less suited for custom reports and analysis.

JAMS Feature Ratings

Multi-platform scheduling
10
Central monitoring
8
Logging
8
Alerts and notifications
9
Analysis and visualization
6
Application integration
9

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