Item: JAMS
Rating: 9
Author: Verified User

Overall Satisfaction with JAMS

Use Cases and Deployment Scope

We are in the process of replacing our current scheduling solution (CA7 running on a mainframe) with JAMS. CA7 has many manual monitoring, alerting and reporting functions which we are automating with JAMS. JAMS will be our enterprise-wide central scheduling solution which we integrate with Fresh (Synergy) ticket logging system and PagerDuty calls for on-call support in case of failures. We are able to integrate all the current functionality of CA7 queues into JAMS with little effort.

Pros and Cons

Pros

Job failure reporting and recovering jobs are great.
Resources to throttle specific servers or departments in case of maintenance, issues or high volumes, and also preventing jobs from running concurrently.
Wide range of protocols (execution methods) on various platforms (Linus, AIX, Windows and VMS)
Inheritance of behaviors, properties and security makes life a lot easier.

Cons

Documentation can be more detailed with examples.
Custom reporting is limited.
Graphical view of dependencies and jobs can help to summarize an overview of scheduling
Changes made after a job has been scheduled is not applied to the execution of a job.

Return on Investment

JAMS reduced running cost a lot.
JAMS can be tailored to fit different areas of responsibility and roles to each department

Scalability

JAMS caters for all our different platforms. (even though the powershell module in JAMS is limiting and not current with the latest powershell add-ons)

Support Rating

I always had very fast response with all our issues and queries and the support had always supplied practical and workable solutions.

Alternatives Considered

I was not involved in the selection process.

Key Insights

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

Other Software Used

Dynatrace, Oracle Database, SAP HANA Cloud, Apache Kafka, Microsoft SQL Server

Likelihood to Recommend

Well suited for automation without human intervention. Rapid scheduling and setup, even for beginners.
Less suited for custom reports and analysis.

JAMS Feature Ratings

Comments

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Peter Hegland
commented 15 days ago
Hi - sorry for my slow response Thank you for being a loyal JAMS customer and for taking the time to leave us a review We are actively working to improve the documentation. We are also building out our team to support more integrations including maybe Grafana to assist with morebetter metric tracking. With our new React based web client we will also be improving the diagrams view so you get a better graphical view of jobsdependencies. Can please email me about the PowerShell limitation I think you might be referring to PowerShell Core but want to be sure I understand. If you ever want to chat anything JAMS related please reach out. My email is peter.heglandjamssoftware.com and I am the CEO. Thanks again Peter Hegland CEO of JAMS
- Review author
  commented 15 days ago
  Hi Peter Thank you for taking the time to look into my Powershell limitations concern. I’m still quite new in the JAMS sphere and the more I work with JAMS, the easier it becomes to solve our specific challenges. My Powershell frustrations were because I was not familiar with the JAMS Powershell module, and after I liaised with the JAMS support teams, I found that almost all my Powershell requirements were included in the JAMS module. Effectively, I was trying to re-invent functionality that was already available in the JAMS module. This is no longer an issue for me. Regards. Jan

JAMS why did nobody tell us about it