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Jira review
June 11, 2021

Jira review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

Jira Software is typically used within regulatory and post market surveillance. In our Regulatory Affairs Quality Assurance department of quality world, it is necessary to track defects / issues and take necessary action based on the investigations. This is where Jira comes in. It is one of the defect / issue tracking software / applications used in our org.
  • Customization - Allows customization as per requirement.
  • Differentiation of elements.
  • Clear visibility of tracking of the issues.
  • Automation.
  • Better UI.
  • Better integration capabilities.
  • Issue tracking and monitoring.
  • Agile methodology.
  • Project and task management.
  • Less time to fix issues / defects.
  • Collaboration.
  • Great way to manage projects which reduce time to finish.
Each application comes with their advantages. Jira Software is one for the tools famous among our Post Market Surveillance and Engineering teams due to its simple application structure. Provide easy tracking and navigation through the tool which helps with monitoring more effectively. Allows high level customization which changes the user experience.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

Jira Software is best suited to mid range organization / teams where multiple members of same role work on a single item. Best suited for tracking and monitoring issues / defects / sprints.
The application is somewhat used for internal process management as it doesn't seem suited for external usage to work across teams and outside organization.