Jira Software provides the advanced feature set that most software teams desire, along with additional tools they never knew they could benefit from
Overall Satisfaction with Jira Software
We use Jira Software to manage and assign software tickets, track work progress, and help with our internal QA process. This is used for our entire organization, including non-software developers. This helps us in the management and time estimates of projected work, which is necessary for assessing projected costs across multiple projects.
Pros
- It helps with assessing burn-down
- It helps with assigning work to team members
- It helps with estimating time to complete projects and manage project work
Cons
- When looking at past work, Jira Software could benefit from a dedicated screen that displays all completed tickets by a specific person
- Jira Software could use a better mobile interface for quickly seeing tickets assigned to a specific person
- Integration with other software like Slack is nice, but a lightweight viewer to view tickets would be beneficial to the user
- Ticket management
- Project tracking
- Burn-down chart/tracking
- It helped predict project costs
- It helped with assigning work to team members
- It helped employees communicate when their progress was blocked on some work and needed assistance from others on their team
Jira Software integrates with other software platforms nearly as well as its competitors, such as Asana or ClickUp. However, it provides more advanced tools than ClickUp and Asana, allowing project managers to see the workload of their team members, manage burndown, and react to blockers that the team members run into.
Do you think Atlassian Jira delivers good value for the price?
Yes
Are you happy with Atlassian Jira's feature set?
Yes
Did Atlassian Jira live up to sales and marketing promises?
Yes
Did implementation of Atlassian Jira go as expected?
Yes
Would you buy Atlassian Jira again?
Yes
Comments
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