Jive for Internal Community
February 11, 2014

Jive for Internal Community

Ayush Rastogi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Jive SBS and 6.0.2

Modules Used

  • Jive OOB Features
  • Idea Module
  • Jive Office Integration Module
  • Mobile Module
  • Facebook Module
  • Video Module
  • Analytics Module

Overall Satisfaction

We have setup a community on top of Jive platform for collaboration and crowdsourcing purposes. All employees of an organization can share their ideas towards a particular challenge, and the challenge owner can select the best idea from them. Apart from this, the community is also used for engaging with employees and others.
  • Facebook connect can help to and fro communication from Facebook to the Jive community. Helps to engage with a large audience.
  • Office integration helps users to collaborate on documents directly from Office itself. No need to login on community and share views.
  • Project feature helps managers to track project management tasks.
  • OOB Content types helps users to create all types of content in a community
  • Jive allows customization for themes to change look and feel of a community websites. It also allows developers to create custom plug-ins, widgets and Jive apps.
  • Creating custom content types is too complex in Jive.
  • Challenge module is missing in Jive. Although it has an idea module but it needs to be enhanced to include crowdsourcing capabilities.
  • Project is very good Jive feature.
  • Improve employee engagement and collaboration.
  • Challenges worth solving. User gets fast ideas for all challenges.
  • Expedite customer service for external/customer care community.
Integration with other tools and services forced us to select Jive.
Jive is very good tool but when their is a large number of members in a community, it affects cost which can make Jive a very costly product.
When integrating with other tools Jive is well suited. It provides so many integration points, and we can connect our community with CRM applications, Sharepoint, Office and so on.