Easy to use and set up, with a small learning curce
August 09, 2019
Easy to use and set up, with a small learning curce
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with JotForm
We use JotForm in conjunction with another service to run a customer database for our company. This is being used across the company to ensure all customer information is accurate and up-to-date. We have used another form filling solution, which really limited what we could do with the forms - JotForm allows for us to expand our functionality into an aspect of the business that we would have never thought of while we were using the old form filling solution. JotForm is easy to set up and get started, but there is a little bit of a learning curve for some of the more 'advanced' features of JotForm, but once you learn the techniques, it really empowers you as a user and allows for more functionality and features that you would never even know you would need.
- Conditional formatting.
- Powerful widgets.
- Payment provider integration.
- Heavy personalization.
- Free Usage (Monthly Submissions, Form View, etc.) is too low.
- Only allows 10 Payment Submissions with the free account - Form submissions (100) and payment submissions should be the same.
- Form fields in the builder needs better descriptions and directions.
- Improved cost of operations.
- Faster communications.
- More central storage of customer info, that is available from anywhere with an internet connection.
1000% better customization and controls.