Great user experience and employee support
October 12, 2021

Great user experience and employee support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Justworks

It is being used across the whole organization by all employees. It is our central human resources information system, used for payroll, benefits, time off, compliance trainings, company directory, company calendar.
  • Comprehensive benefits information and support for our employees
  • Very intuitive user interface
  • There are certain functions that I cannot complete that must be done on the back end by our account manager. It's sometimes frustrating to have to wait, though the response times are generally quick - within a business day or so.
  • benefits support
  • user experience
  • We've been able to realize significant cost savings because of JustWorks' minority owned business discount
I find the user experience on JustWorks to be far better than ADP and TriNet. And the employee support wins hands down as well

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I have used three PEOs now in my career and I find JustWorks to be the most intuitive, user friendly, and the support they provide around benefits is outstanding.

Justworks Feature Ratings