Item: Kaseya VSA
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use VSA for a few things. We use it to push out malware and anti-virus to all of our clients. This includes automatic definition updates for these programs. We also use the live connect feature. We have software that requires USB dongles for the software to be recognized as licensed. Through RDP, these dongles do not work. Using live connect, we can access the software.

Pros and Cons

Live Connect Feature
Dashboard
Easy to use software updates

Lack of 2FA options
Better communication for issues

Return on Investment

Allows our servers to stay clean of viruses, allowing consultants to do work
Allows us to remotely access servers we need

Other Software Used

Okta Workforce Identity, Duo Security

Likelihood to Recommend

If you have a company with a lot of employees/hardware, VSA is a great tool. It provides an easy way to manage everyone's machines. You can easily remotely connect/restart/manage computers on and off your network. The Kaseya agent allows for an easy way to manage computers that aren't on your network. Pushing out software updates in very easy. If you have a small company with not a ton of machines, it might not be as beneficial.

VSA great tool for ease and piece of mind

Overall Satisfaction with Kaseya Virtual System Administrator (VSA)

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Other Software Used

Likelihood to Recommend

Kaseya VSA Feature Ratings