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Kaseya VSA helps to save time and money allowing your technicians to do real tech work.
September 20, 2021

Kaseya VSA helps to save time and money allowing your technicians to do real tech work.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kaseya VSA

We use Kaseya VSA as our jack-of-all-trades RMM platform for all of our clients. Kaseya VSA makes it very easy to manage multiple workstations and servers all within a single-pane of glass. Kaseya VSA helps us save a lot of time that would be otherwise wasted by helping our techs automate repetitive tasks.
  • Remote monitoring for multiple conditions
  • Very easy to connect to users remotely to help troubleshoot
  • Kaseya VSA lets our technicians access the command prompt from the VSA so we can run commands without bothering the logged in user
  • Reports are complicated and hard to build
  • Support takes a while to respond
  • The user interface is very outdated and could use a dark mode
  • The ability to run scripts and tasks from the VSA without disturbing the logged in user
  • Quickly connect to a remote session to troubleshoot with users
  • Built-in antivirus that is manged via the VSA
  • Kaseya helps business save money by saving time for the technicians. Automating tasks and scripts via the VSA saves time.
  • The ability to have the antivirus built-in to the VSA aloows us to save more time quickly deploying, scanning, and remediating threats.

Do you think Kaseya VSA delivers good value for the price?

Yes

Are you happy with Kaseya VSA's feature set?

Yes

Did Kaseya VSA live up to sales and marketing promises?

Yes

Did implementation of Kaseya VSA go as expected?

Yes

Would you buy Kaseya VSA again?

Yes

If you are managing more than 50 workstations and servers, Kaseya VSA can help lighten the load and save a lot of time. Time is money and Kaseya helps save by giving technicians almost instant access to the users to troubleshoot. Our technicians are also able to automate patching and antivirus tasks all from within the Kaseya VSA.