All-in-one solution for entrepreneurs, creators, and business owners
October 01, 2021

All-in-one solution for entrepreneurs, creators, and business owners

Vix Reitano (She/Her) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Infusionsoft the Keap Experience

Overall Satisfaction with Keap (formerly Infusionsoft)

We use Keap Max Classic for our business operations and to manage installations of Keap Pro, Max, and Max Classic for clients of all sizes. We use this tool to automate their business and sales processes to upsell, manage relationships, and share content with their audiences. Keap (formerly Infusionsoft) is a tool used by our sales and operations departments as well as our internal marketing department for our own content marketing efforts. The tool is being integrated into HR and development as well--we now house our employee onboarding profiles here through integration with Typeform and Zapier. The business challenge that this tool solves is twofold--first and foremost, it helps us keep track of revenue. It also helps us keep track of opportunities and deals so that we know when to follow up and when to sit back. For our small business customers using Pro or Max, we also find it's extremely helpful for them to have a Keap Business Line to manage text communications on their personal devices.
  • Follow-up.
  • Upselling.
  • Management of client, prospect, and contact relationships.
  • Business development opportunities.
  • Branding across the app to keep your business brand consistent.
  • It has helped me grow my business.
Keap (formerly Infusionsoft) is a comprehensive solution rather than a bandaid. We tell our customers if they're paying more than $100 per month to manage their business, they're overspending. The solution covers payments, appointments, landing pages, and the ability to segment and communicate with different portions of your list at different times. It is essential for any business owner who is short on time and looking for a high return with a low initial investment--and I think that's the biggest difference between Infusionsoft and Keap; the Keap tool is more for the B2C entrepreneur than the B2B entrepreneur.

Do you think Keap delivers good value for the price?

Yes

Are you happy with Keap's feature set?

Yes

Did Keap live up to sales and marketing promises?

Yes

Did implementation of Keap go as expected?

Yes

Would you buy Keap again?

Yes

This tool is best for entrepreneurs, creators, and business owners who are looking for an all-in-one solution. It is not a tool for someone who doesn't understand the power of being able to track the communications with your customers and it is also not for someone who isn't clear about why marketing is an essential part of their business.

Keap Feature Ratings

Landing pages
4
Mobile optimization
8
Email deliverability reporting
10
List management
10
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
9
Standard reports
9
Custom reports
6
API
6
Role-based workflow & approvals
8
Customizability
8