Keap is great for running your entire business operations
November 05, 2021

Keap is great for running your entire business operations

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Infusionsoft by Keap

Overall Satisfaction with Keap (formerly Infusionsoft)

We use it to run our entire business operation. It keeps contacts, invoicing, email triggers, and contact tagging organizations all in one place.
  • Campaign building is the most user-friendly I've seen across other platforms.
  • Emailing is effortless.
  • The built-in online store has paid for the membership easily.
  • As a Canadian the app isn't functional nor do we have access to the things US customers do.
  • Built-in texting feature -- again, Canada doesn't have.
  • Better reporting across campaigns.
  • It's easy interface and easy to build campaigns saved me tons of time.
  • Learning the different ways to integrate it with my website has saved money from purchasing other programs
  • The cost for a certain number of contacts is annoying. It's a lot for only 5000 leads
Leadpages still has the best and easiest landing page integration. The landing page interface on Keap is clunky and outdated. Infusionsoft crushes against Active campaign and Mail chimp regarding campaign building, reporting, and emailing as well as making changes down the road. So if you can build your landing pages on your site at no extra cost, then Keap is still a great option.

Do you think Keap delivers good value for the price?

Yes

Are you happy with Keap's feature set?

No

Did Keap live up to sales and marketing promises?

Yes

Did implementation of Keap go as expected?

Yes

Would you buy Keap again?

Yes

Keap is great for companies that have an online/offline presence + want to integrate launching/emailing etc. into their business. If you are required to do billing, collect payments + run the marketing side of your biz, then it's great. Keap is TOO big if you only want to do portions of what I mentioned above, exp for the investment monthly.

Keap Feature Ratings

Landing pages
1
Mobile optimization
5
Email deliverability reporting
7
List management
9
Lead nurturing automation
5
Lead scoring and grading
5
Data quality management
5
Automated sales alerts and tasks
5
Calendaring
3
Standard reports
5
Custom reports
6
API
9
Role-based workflow & approvals
5
Customizability
7