Old Lithium user now on Khoros after a decade
July 19, 2023
Old Lithium user now on Khoros after a decade
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Communities
Community Manager support tech forums. Technical forums where our customer reports product issues in our forums to get an answers from contributors/superusers/employees. Community helps to fix issues in 1to many format and source as content for SEO. Community also helps users to learn from each other about product and find best practices.
- Simple forum Q/A layout
- Multiple options in Edit section
- Ready to use Community centric metrics for reporting
- More third-party integrations easy to implement
- Admin page need some help with UI
- More UI Themes to customize
- Increase in traffic from day one
- More returning users are participating
- More ideas have been created by contributors
Moderation plays important role in communities to keep community safe and clean for participants. Its much easy with Khoros using moderation tools.
- Product feedback
- New feature ideas
More product education and adoption.
Do you think Khoros Communities delivers good value for the price?
Not sure
Are you happy with Khoros Communities's feature set?
Yes
Did Khoros Communities live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Communities go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Communities again?
Yes