Communities Developer Review
Updated May 06, 2022
Communities Developer Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)
I used the Khoros Community Platform for Community Development and Enhancements but there are a few APIs that are currently not available and needs to be there in place, for example, we don't have an API to get bonus points leaderboard or even sort the users with there bonus points. Rest this is one of the best platforms for Communities.
- Easy operations and API calls management
- Ranks and Roles are superbly managed
- Easy to manage the community from Studio and Admin side
- APIs for various things still need to be added like "order by bonus_points" in users' object
- the time range for user bonus_points to find monthly/yearly highest bonus_points achiever
- Front-end to be developed on Reactjs
- Increased Customer Engagement
- Increased Customer Satisfaction
- Saved cost for physical interactions
yes khoros support always helped us achieve our goals
These tools are really helpful for community management
- Product feedback
- New feature ideas
- Access to ratings and reviews
- Access to learning and training resources (e.g. product coaching)
Yes, these enabled us to run a stronger Super User program or customer engagement and satisfaction
A lot of small and key features which are not available on other platforms
Do you think Khoros Communities delivers good value for the price?
Yes
Are you happy with Khoros Communities's feature set?
Yes
Did Khoros Communities live up to sales and marketing promises?
Yes
Did implementation of Khoros Communities go as expected?
Yes
Would you buy Khoros Communities again?
Yes