Review
May 02, 2022

Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

It helps ut to organize the publication of our content on social media.

Pros

  • Show different label to better identify categories of posts
  • results presentation of each post
  • being able to follow what is publicated, soon-to-be publicated

Cons

  • searching for a post
  • searching from month to month, week by week
  • clear link to access the published posts
  • improve management of organic campaign
  • quick adress the republication or change in the posts
We are already a big company, and it's fitting well the needs

Do you think Khoros Social Media Management delivers good value for the price?

Yes

Are you happy with Khoros Social Media Management's feature set?

Yes

Did Khoros Social Media Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Social Media Management go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Social Media Management again?

Yes

When you want to publish content, you can use calendarization, prepare the future posts, define metadata regarding the posts (labels...), and see that the post has been validated. Then after publication, we can take the link, check the results (impressions, clicks, shares, comments...), and have a thumbnail of the post.

Khoros Social Media Management Feature Ratings

Listening/monitoring ()
Not Rated
8.3
Content planning and scheduling
9
Audience targeting
8
Workflow management
8
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Campaigns and promotions
Not Rated
8.0
Twitter
8
Facebook
8
LinkedIn
8
8.0
Campaign success analytics
8
Real-time tracking
8
Account management ()
Not Rated

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