The most user-friendly CRM tool
March 06, 2022
The most user-friendly CRM tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kintone
We use Kintone as a database to keep tracking of customer information including our interactions with the customers such as meetings, interviews, etc. We need a simple database with a user-friendly interface and Kintone seems to fit the bill perfectly.
- The drag and drop method to create and customize tables is very easy to use.
- The built-in fields offer everything we need. You can simply just customize it to meet your own needs.
- All the functions relating creating and managing apps are very easy to use.
- It seems a bit difficult to create relations between tables. You can reference the values of a column to another table and that is the only way to do it, as far as I know.
- It has made my team's work a lot easier: to track and share data
Salesforce was very difficult to navigate and I couldn't figure out how to use it. Their interface is not very user-friendly. I contacted someone for help and they gave me a very typical business presentation, which was not useful. I figured out how to use Kintone immediately, which is very important for me at the time because I wanted an easy-on-boarding experience for my colleagues.
Do you think Kintone delivers good value for the price?
Yes
Are you happy with Kintone's feature set?
Yes
Did Kintone live up to sales and marketing promises?
Yes
Did implementation of Kintone go as expected?
Yes
Would you buy Kintone again?
Yes