Overall Satisfaction with KnowBe4 Security Awareness Training
KnowBe4 is used by our IS team for conducting phishing training at my company. The IS team can run tests at will but more importantly target repeat offenders. It is used company wide; including all executives. Campaigns are run to mimic real life events where people fell to phisihing attacks. While KnowBe4 does not dictate the emails themselves, it gives the team a great tool to try different techniques. The built in report button for outlook is helpful too, reducing time and friction for users to participate in testing.
- Adaptive testing
- Real time feedback
- Complete control
- Smart users can detect the headers in the emails
- Outlook rules can be used to detect other features
- I don't have a third, the product works great
- Better pricing
- More effective training
- Potential loss reduction from reduced successes
We previously used PhishMe before the cofense acquisition. At the time, it felt clunky and outlook integration was flakey. We've had much more success via training and overall usage with KnowBe4 due to effective tools and campaigns. Costs and support were also a factor, with KnowBe4 offering a much better ROI and TCO compared to other offerings.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Being able to simulate known successful phishing attacks helps us educate our end users and keep them up to date. We recently had a test that we joked was "entrapment", but we found out other businesses fell for it and we need to be more vigilant. Allowing us to use real attacks has been extremely critical and helps us push our awareness further.