KnowBe4 Security Awareness Training Review
October 18, 2021

KnowBe4 Security Awareness Training Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it for user training and phishing tests. It is being used by the entire company. This has helped us to educate our users on cybersecurity topics related to email and elsewhere.
  • Phish tests.
  • Training videos.
  • Reporting.
  • Better handling of past due training.
  • Default automated responses to phish reporting.
  • Driving down cyber security events (successful phishing attacks).
  • Better end user awareness of suspicious emails.
  • Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
Training materials and testing campaigns are leaps and bounds ahead of Defender.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

End users love the training. It is engaging and educational. We actually had to make older episodes available so new employees could watch all the episodes of the training series. That speaks volumes.
We did an initial user load in and now manage it manually as part of onboarding/offboarding.
Report of the number of failures/successes in the test campaigns. Reporting on the number of people who have completed prescribed training.
KnowBe4 training is well suited for educating end-users about the common types of cyber attacks and how they are an important piece of the prevention of them. I know of no scenario where KnowBe4 is not appropriate - maybe baking?