From a mostly user point of view
April 05, 2022
From a mostly user point of view

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
Being used across the organization to assist in making users aware of security threats. It is used to send simulated emails to users to help them learn what to look for. If they Phish Alert it, they get congratulations pop up. Also using the videos for security training. Shows real-life examples that people will find themselves in and makes it fun.
Pros
- Great training videos that are fun
- Tests users tendency to click
- Security awareness
- Emails on latest threats and what to watch for
Cons
- I really have nothing to suggest for this.
- User awareness - many users are now questioning if they should click or not
- If they are unsure and don't want to feel like they are asking a dumb question they have the Phish Alert button
- Videos have made training and awareness a lot easier
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Not sure
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 Security Awareness Training go as expected?
I wasn't involved with the implementation phase
Would you buy KnowBe4 Security Awareness Training again?
Yes
KnowBe4 Security Awareness Training Feature Ratings
Using KnowBe4 Security Awareness Training
300 - Any user that has an email address is set up to have training in KB4. It is used across all levels of the company from executives on down so all levels of users have it. It is easy to understand and for being IT training, it makes it easy to understand and apply.
1 - One of our window server admins has done all of the set up and maintenance of KB4. The service desk can assist people if they have questions or run into issues, but primarily it is just one person that maintains it and supports the product itself.
- end user awareness
- training that isn't beyond understanding for basic users
- Protection of company information
- The video training is great - they are short and easy to comprehend.
- for continued user awareness of what to watch for
Using KnowBe4 Security Awareness Training
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- training videos
- simulated emails
- dashboard
- I have not run into anything that has been difficult
Comments
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