Great Product to bring awareness to security issues that employees will encounter
Updated July 25, 2023

Great Product to bring awareness to security issues that employees will encounter

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • Kevin Mitnick Security Awareness Training

Overall Satisfaction with KnowBe4 Security Awareness Training

It's used by all employees in the organization to better understand online risks and be aware of steps to take in various situations. We deal with large amounts of data and numerous vendors and it teaches all employees how to protect that data and to be alert when a situation arises online

Pros

  • Videos
  • Simple explanations of the risks
  • Guides you through how to handle the situations and risks

Cons

  • Could address more about GDPR as it's becoming more common
  • Could provide more examples of phishing scams because they are evolving all the time
  • Branch out and include more examples of other security threats
  • It has brought awareness company-wide to show employees what to be on the lookout for.
  • We have not seen an increase in incidents where outsiders have tried phishing scams.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

It's well suited for any employees who use a computer at work. The training will provide good examples of phishing scams and how to spot them and what actions should be taken when you do encounter these situations. The training is less appropriate for company employees who don't touch a computer in their role within the company. Most of the examples in this video won't apply to those people.

KnowBe4 Compliance Plus

Compliance Plus has some quality content that has helped our organization when it comes to security and compliance in a number of areas from data privacy, business ethics, and discrimination. We have employees in a number of different areas in the company where some of these topics may not part of their daily routines, but the trainings has helped lower the risk to our organization with a high completion rate of the trainings
Being able to provide training in the area of compliance and security all from one centralized location and platform has greatly helped us with tracking employees usage and completion of the trainings. The admins can view reports and then notify employees who are past the due dates to complete the trainings. This helps our organization stay compliant when it comes to these different areas.
I feel Compliance Plus delivers a good value for the price. The information is up to date and the topics covered such as diversity & inclusion, data privacy, data protection and business ethics are all very relevant to the various groups in our organization. Ultimately if the content provide to the employees can lower the risk of our overall company it could potentially pay for itself without having to deal with a higher level of security breaches.
I have not been directly involved in comparing the costs to other compliance training content providers. All I do know is that the content, features and what the organization is paying for KnowBe4 Compliance Plus, we feel like it's a good value for what we are getting and the number of relevant topics it covers.

KnowBe4 Security Awareness Training New Features

The overall usability was very high. It touches on what to look out for when you are online and it gives several detailed examples. The examples given would be relatable to employees in different company roles and functions so it applies to a broad range of employees within an organization.

KnowBe4 Security Awareness Training Support

I did not encounter a situation where I needed support while using the training. The instructions given were clear and concise and the training was very easy to follow.

Using KnowBe4 Security Awareness Training

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • It was easy to assign the training to employees
  • It was easy to follow along with the trainings
  • The questions during the training were relevant to what needed to be learned
  • I didn't find anything difficult or cumbersome to perform. It was very straightforward and easy to use
Yes - The mobile interface works well. It's easy to use and you have the ability to resume your training where you left off regardless if you started on mobile or desktop. The app is a nice addition for users that may be on the go or not have regular access to a desktop or laptop

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