KnowBe4 Security Awareness Training is great.
July 25, 2023

KnowBe4 Security Awareness Training is great.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We complete our compliance to offer Security Training. We use KnowBe4 Security Awareness Training for general cyber awareness training and insider threat training for our employees. We run several phishing campaigns throughout the year. We have seen an increase in user awareness, especially with phishing emails, not only in the training but also from real phishing emails.
  • High quality video training
  • Allow us to add our own video training and documents like policies
  • Customer support is very good
  • For what we use, they are always improving and do things well.
  • They are always innovating new products.
  • They are always listen to customer needs for improvements.
  • We have had an increase of phishing emails being reported.
  • We have a decrease in the amount of clicking on suspicious links.
  • We have had a decrease of links clicked fromKnowBe4 Security Awareness Training phishing campaigns.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It gives us options and are able to have the most up to date training videos. It allows us to target specific groups depending on their compliance needs. So HIPAA, FERPA, Internet Security, Phishing, Insider Treat can all be used for the particular group that needs it. The training is kept update date when new regulations or laws are changed.
We integrate user login with our SSO. We also have a short list of Admins to keep normal users from getting too much access. We also have a group of IT leaders that get access to reports and user data pertaining to whether users finished training and if they failed the phishing simulation.
Past results, results compared with similar industries, reports on users progress. These reports are useful to see where we were at a particular place in time and see how we have progressed over the months and years to where we are now. This also helps us keep track of users progress.
Some of the best security awareness and phishing training and best phishing campaigns out there today. Also, they have very insightful and informational video webinars on different security subjects. The newsletter informs us of ongoing phishing campaigns and other threats. Our employees like the training and have asked how we can share it with others.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
8
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
9
Integration with Security Tech Stack
Not Rated
Role-based user permissions
10
Single sign-on capability
10