Typical KMSAT Use Case
Updated October 12, 2022

Typical KMSAT Use Case

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Silver & Gold)

Modules Used

  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

It solves critical issues like ongoing security awareness training as well as simulated phishing requirements. The ability to manage it all from one portal is incredibly useful. While KMSAT takes a bit of time to fully set up, there is an ample amount of quality documentation in their support network to assist you in your journey. And in the end, we love the software and how easy it is to use.
  • Simulated Phishing
  • Security Awareness Training
  • End use risk estimation
  • More video/poster content and more often
  • A refresh on many phishing template emails
  • Video content specifically for remedial training
  • Greater Security
  • Phishing Awareness
  • Safe practices for end user

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Any organization bigger than 50 users but less than 10,000 is a perfect candidate.

KnowBe4 Compliance Plus

Knowbe4 training content seems to understand what businesses actually need, rather than checking off a box.
KnowBe4's platforms really offer ease of use in the amount of features that are bundled into each product. This is time and money saved.
The value proposition is there, and it is clear to why so many people adopt partnerships with KnowBe4. Their library of services grow based on market needs and they really do offer good solutions to classic problems.
Because every new product we adopt from KnowBe4 we like it more and more.
I imagine that most offerings are similar in price so what really seems to differentiate them is the content provided and the ease of presentation. Most security firms have terrible UI in their software but KnowBe4 is generally more usable and less of a headache.

KnowBe4 Security Awareness Training New Features

The portal is extremely intuitive and smart groups are a great feature. Although Smart Groups should really allow for "OR" rules instead of just "AND" rules ie If x is true OR y is true

KnowBe4 Security Awareness Training Support

Your KMSAT account rep will be quick to respond to any request you make. In addition, the KnowBe4 support portal is also quick with responses.

Using KnowBe4 Security Awareness Training

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Phishing Campaigns
  • Training Campaigns
  • General Education
  • The smart groups need more logic options
  • Full automation isn't really possible
  • Some glitches