Mets end user security training & testing objectives.
August 05, 2022

Mets end user security training & testing objectives.

Gary C. Kern | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Inside Man

Overall Satisfaction with KnowBe4 Security Awareness Training

We use the PHISH testing as well as the Phish Alert. On a quarterly basis, we select from the training modules to deliver mandatory training to all employees & BoD. Additionally, we get regular scam alerts and cyber news. On a non-mandatory basis, we provide access to the "Inside Man" series - we are considering whether to make this officially part of the training, or just a nice add-on.
  • Very well put together cyber training.
  • Phishing tests and alerting.
  • "Bingeable" bonus level of videos ("The Inside Man") at higher levels of membership.
  • Would love to more directly incorporate the 'video series' into the training.
  • When submitting a PHISH alert, user could be prompted for "why do you think so".
  • Noticeable improvement on Phishing awareness
  • Fits regular security training goals.
  • No breaches reported over at least the last 3 years (ultimately that's the goal, right?)

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


Keeping it current & topical is VERY important, new scams & techniques crop up all the time.
The Information Technology group administers the tool and sets user up at onboarding. Eliminates at termination.
We test phishing monthly and trend those sample sizes throughout the year. We strive for 100% completion of training objectives as well.
Really in most corporate settings, it is a good tool. Training is to the point and topical and well done. Not too industry specific.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Role-based user permissions
Single sign-on capability