Security training that your users will actually enjoy!
August 18, 2022

Security training that your users will actually enjoy!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library
  • Popcorn Training
  • exploqii Videos
  • Twist & Shout Video Modules
  • El Pescador Training Modules
  • MediaPRO
  • Compliance Plus
  • The Inside Man Series

Overall Satisfaction with KnowBe4 Security Awareness Training

With users being our first line of defense against cyber attacks, we needed a solution to help train our users so they know what to look out for when it comes to email security. Although our primary goal was to train everyone on email security, we quickly realized that KnowBe4 Security Awareness Training offers training on a much wider scope so we are now able to train users on cyber security as a whole.
  • Provides an extensive library of training materials that can easily be sorted to find content matching your needs
  • Provides in-depth documentation to assist you in the implementation of their services
  • Allows for full customizability in terms of phishing tests and training campaigns
  • Add further filtering and sorting functionality in the modstore
  • Provide up-to-date video demonstrations on setting up KnowBe4 Security Awareness Training in different tenants (O365 & G-Suite). Go into detail on setting this up to allow KnowBe4 Security Awareness Training to bypass email filters
  • Make a KnowBe4 podcast/ roundtable and get Stu to co-host or at the very least be a guest on some episodes
  • Since implementing KnowBe4 Security Awareness Training, the phishing reports have been flooding into the IT department which clearly demonstrates that users are taking more time to investigate suspicious emails
  • Users are now more willing to report when they've accidentally clicked on a malicious link
  • Users are taking security in the workplace more seriously and some have already implemented new practices in their day-to-day tasks
KnowBe4 Security Awareness Training is our first and only security awareness training solution. I cannot speak for any of the competition as I do not have first-hand experience configuring or using any other solutions. KnowBe4 Security Awareness Training does an exceptional job of marketing all of the features their solution has to offer to make sure their customers are making full use of their investment. KnowBe4 Security Awareness Training also has an exceptional blog on the latest news in cybersecurity as well as exception webinars

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Always having new content to pick from helps avoid providing the same "dull" videos to users. I try to avoid ever assigning the same video twice and I always look for the most engaging videos in hopes that users will actually watch and comprehend the practices discussed in the trainings.
User management could not be an easier process. With the options for adding individual users or bulk uploading, the implementation process could not be easier. User on-boarding is a breeze and archiving users following their departure takes a matter of two clicks. I appreciate the simplicity of the user management section of KnowBe4 and knowing that I can get a new user created and training assigned to them in approximately 5 minutes or less.
The Phish Prone Percentage has been a big focus for us as well as viewing reports of who has reported the most phishing emails. If we expanded and added on PhishER, we would then have more visibility into the number of phishing emails each user/ department has submitted and provide further assistance to departments that aren't reporting when they receive suspicious emails
KnowBe4 Security Awareness Training, Microsoft 365
In SMBs with little to no email security implementations, KnowBe4 Security Awareness Training can do wonders to educate your employees. Even in large orgs, KnowBe4 Security Awareness Training can be just as beneficial as it's designed to suit any size of business. I can't think of a single industry that wouldn't benefit from cyber security training

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
9
Training Gamification
7
Industry-Specific Security Training
10
Individualized Security Training Plans
9
Phishing Simulations
10
Security Reporting
8
Integration with Security Tech Stack
9
Role-based user permissions
10
Single sign-on capability
10