Good product that will meet training needs.
Updated October 24, 2022

Good product that will meet training needs.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Silver & Gold)

Modules Used

  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

We use this product to educate users on Phishing and other types of security issues. We use the phishing test and training modules as well as the phishing alert module that allows users to report suspicious emails and get instant feedback from the system. The use of this product has greatly increased the awareness of our users of phishing, and we have seen security incidents drop remarkably since we started using it.

Pros

  • Phish training.
  • Security awareness training.
  • Phish alert statistics.

Cons

  • The system could have better ties to the email system.
  • The system could have better ties to the security tools like MDR and SIEM.
  • We have seen remarkable increases in the awareness of the users around security topics.
KnowBe4 is a more comprehensive tool than what we saw with Proofpoint, but it lacks the integrations to other systems that Proofpoint has.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

I think this is one of the strengths of this product, the variety of training content that can be integrated.
We use Active Directory to manage the users.
Currently, we rely on the reporting for the clicks into phishing simulations and the reporting around users reporting suspicious emails.
This solution is well suited to train users and increase security awareness. It could have better integrations with other tools, though.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
7.7
Training Content Library
9
Multilingual Training Content
9
Training Gamification
9
Individualized Security Training Plans
9
Phishing Simulations
9
Security Reporting
7
Integration with Security Tech Stack
2
Security
9.0
Role-based user permissions
9
Single sign-on capability
9

Comments

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