KnowBe4 Security Awareness Training Review
May 12, 2023

KnowBe4 Security Awareness Training Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • El Pescador

Overall Satisfaction with KnowBe4 Security Awareness Training

We perform monthly phishing campaigns and annual security awareness training. We also use the PhishER module so employees can report suspicious emails.
  • The threat analysis of suspicious emails is fantanstic.
  • There are many types of training materials: tests, videos and posters.
  • Our customer service rep is always ready and able to assist our team.
  • Some of the training classes are too long for me to assign to employees.
  • The automatic resolution of phished email doesn't work great. It will say an email is 90+% a threat, but mark it as SPAM.
  • The training and phishing simulations helped us get the cybersecurity insurance coverage we needed.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

I like the monthly news letters and posters. I use the posters as our company screensavers.
OK - managers have too mush access but we were told it had to do with their titles in AD. That doesn't make sense.
We track our phish prone score.
Any company that had email user really should have this product.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Not Rated
Phishing Simulations
10
Security Reporting
8
Integration with Security Tech Stack
Not Rated
Role-based user permissions
8
Single sign-on capability
Not Rated