KnowBe4 Security Awareness Training is A-Ok
May 30, 2023

KnowBe4 Security Awareness Training is A-Ok

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4
  • The Security Awareness Company

Overall Satisfaction with KnowBe4 Security Awareness Training

Used for general security awareness and best practices training for employees. Also, used for compliance testing (phishing) and monitoring organizational improvement.
  • Regulatory Compliance
  • Training
  • Phishing tests
  • Large Content Library - Needs a way to identify recommended or popular content
  • User integration was a little bit difficult to set up initially
  • Automation logic for assigning additional training based on assessments
  • Better employee engagement
  • Regulatory compliance
  • Metrics to guide future training

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The library is extensive. In some ways there is so much content that it can be a challenge to identify which training content to publish. There are multiple options for just about every topic and you can choose the lessons that best fit your organization's style and culture.
Our organization is using SAML authentication and user integration with Active Directory. User groups are also integrated, but additional groups can also be utilized in KnowBe4 Security Awareness Training. This has been useful for creating additional training opportunities for whole teams or departments or individuals identified for additional training following phishing tests or other assessment.
We watch the completion rates to ensure users are completing the required (and optional) training modules. We also look closely at the training assessments and phishing test results to ensure employees are comprehending the materials and handling information security matters correctly.
Cybersecurity training will always be viewed by some as a matter of compliance and KnowBe4 Security Awareness Training certainly checks the box for us. What's perhaps more important is that the modules are effective in changing culture and behavior. We have observed significantly higher levels of employee engagement around matters of information security after having received regular training and with testing users on identification of phishing messages.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
5
Training Gamification
5
Industry-Specific Security Training
6
Individualized Security Training Plans
2
Phishing Simulations
10
Security Reporting
8
Role-based user permissions
7
Single sign-on capability
9