Great overall security awareness training platform.
May 31, 2023

Great overall security awareness training platform.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4 to train and test our end users via email campaigns. It allows us to teach our end users the importance of cyber security awareness and how to spot common risks such as phishing and malware through fun and interactive courses. As some of the recent statistics point out, 1 in 3 data breaches involves phishing, and 20% of organizations faced a security breach due to a remote worker.
  • Interactive and engaging training campaigns.
  • Easy to administer.
  • Has native phishing plugins for Outlook.
  • Documentation is slow to update.
  • It has made end users paranoid because they do not want to get phished and have to do the training, so they have started marking everything as phishing, even company communications.
  • Users clicking on malicious links have been reduced.
  • Users responding to spear-phishing/phishing emails have been reduced.
  • Users have dramatically reported more emails as phishing - even legitimate ones.
KnowBe4 is just an overall better product. Sophos Phish Threat is very basic in comparison, and the training campaigns are not as intuitive.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It keeps the end-user engaged and does not dread having to do the training. It allows us to create campaigns to keep up with the security landscape and ever-changing security nightmare that an end user can cause.
Integration with Azure AD.
Highest-risk users, number of campaigns completed/not finished, a user with most reported phishing links, users that clicked on attachments, users that clicked on links, and users that replied to a message.
Overall, the training campaigns are fun and interactive. The product is easy to configure and administer and has integration into Azure AD and the native Outlook phishing plugin. This product has been a double-edged sword. It has increased our employee's awareness. However, it has made most so paranoid that they will report most emails as phish so they don't get caught and have to do the training.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
9
Multilingual Training Content
Not Rated
Training Gamification
9
Industry-Specific Security Training
9
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
9
Integration with Security Tech Stack
9
Role-based user permissions
9
Single sign-on capability
10