"Empowering Organizations with Effective Security Awareness Training"
Updated October 04, 2023

"Empowering Organizations with Effective Security Awareness Training"

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4
  • The Security Awareness Company

Overall Satisfaction with KnowBe4 Security Awareness Training

The training is done in a way that can keep the user's attention and still get the point across to the end user. With the graphics and the large variety of training, from videos to interactive training, there is a set of training for any need available. If you wanted, you could even print a poster to post on the wall in the breakroom or common areas. The phishing campaigns are updated to stay relevant and go along with the newsletters for the full training sweet.
  • We are able to educate our users to look for emails that may be malicious as the training shows the reinforced steps to screen an email.
  • This shift in mindset and behavior creates a more vigilant, proactive, and security-conscious workforce, reducing the likelihood of internal security incidents.
  • By regularly engaging employees with interactive and relevant security training content, organizations can instill a sense of responsibility and ownership for maintaining good cybersecurity practices.
  • Organizations need to allocate staff or third-party support to administer the platform, create customized content, monitor user progress, and analyze training results.
  • This can be challenging for smaller organizations with limited resources or those lacking dedicated cybersecurity personnel.
  • The only improvement would be to be able to actually upload graphics into the template instead of having to use a link to an image.
  • The only thing i would change is the flow for adding/utilizing some training modules.
  • Improve compliance & risk management.
  • Improve business process outcomes.
  • Create internal/operational efficiencies.
  • AspenONE Asset Performance Management (APM)
Phishing Simulation: this is an area that KnowBe4 shines. Creating campaigns is simple. The continually updated system templates along with community submitted templates are fantastic for the average organization. The ability to customize your phishing emails really sets KnowBe4 apart from the competition. - Training content: I think anybody reading this understands that company mandated security training has great potential to be boring. KnowBe4 diverges a bit from normal training in their unique content. KnowBe4 again shines by allowing you to upload custom content if their provided content does not cover all areas needed in our Governance, Risk and Compliance (GRC) program. - Flexible API: We utilize built in KnowBe4 integrations, including SCIM and SSO to streamline the onboarding process for new employees. We also utilize KnowBe4's extensive API to gather additional data and configure custom integrations to better tailor communication to our environment.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Strong services expertise Pre-existing relationships Overall cost Strong user community
Trainings are very interactive. Company is always adding new things to improve product. Being able to add your own trainings and SCORM content is very useful as well.KB4 does a great job of keeping the training relevant and current. The quarterly mandatory training has been very successful in the adoption rate, and we attribute this to the interface and the content being applicable in business and their personal lives. Increasing knowledge about Cyber related issues and conditioning our Human Firewall. Any person IT person knows that your network is only as strong as the users who understand security concepts. KnowBe4 is allowing us to bring that knowledge to every user in the company and level up their game.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
8
Training Gamification
7
Industry-Specific Security Training
8
Individualized Security Training Plans
8
Phishing Simulations
8
Security Reporting
8
Integration with Security Tech Stack
Not Rated
Role-based user permissions
8
Single sign-on capability
7