Still new to my role, but this tool provides a leg up
Updated October 05, 2023
Still new to my role, but this tool provides a leg up
Score 10 out of 10
Vetted Review
Verified User
Software Version
Training Access Level III (Diamond)
Modules Used
- KnowBe4
Overall Satisfaction with KnowBe4 Security Awareness Training
It is used for other training, Title IX and FERPA, but it is also used for security awareness training. We currently have annual campaigns but are in the process of changing them to quarterly. KnowBe4 Security Awareness Training is also used for onboarding new hires.
- Easy to select videos
- Easy to keep track of users' participation
- The ability to extend or restart campaigns
- The ability to reuse previous campaigns
- More selections are always welcomed
- More selections for up-to-date threats
- Quick campaign ideas, kind of like a quick survey, to see if people are aware of certain threats
- Meeting GLBA requirements
- Meeting insurance requirements
- Meeting our organization's goals
We have this option but have not leveraged
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
It has provided a broader selection for users. However, changes in the pricing model have caused us to evaluate our use of this product.
We just set up campaigns and encourage end users to complete the task.
The most important metrics for us are compliance with the training and the ability to ensure a certain percentage of people are obtaining the training.
KnowBe4 Security Awareness Training Feature Ratings
KnowBe4 Compliance Plus
we use PCI, FERPA and Title IX, it works
Provides easy way to track compliance and completion of training by individuals
Not sure of the price so cant speak to value
to answer the survey
Again not aware of the pricing so can't speak to this
KnowBe4 Security Awareness Training New Features
made it easy, to set groups which it adds to the environment for training.
we have not utilized this feature
We do not use this, it is an add on feature that is not paid for.
Using KnowBe4 Security Awareness Training
1500 - FERPA, HIPAA, Title IX, information security requirements for the institution.
3 - Skills: patience and ability to read
Types: people willing to learn and adapt
Types: people willing to learn and adapt
- Information Security training
- Onboarding of employee - Title IX
- FERPA training
- PCI Training
- to upload your own content
- download posters
- customize your branding
- upload own content
- track training
Evaluating KnowBe4 Security Awareness Training and Competitors
Not Sure
- Cloud Solutions
- Scalability
- Ease of Use
I wasn't involved in the selection of this product. But it is cloud, easy to use and allows us to scale to our needs.
possibly but am not sure.
KnowBe4 Security Awareness Training Implementation
- Implemented in-house
Not sure - not sure
- not sure
- only setup the SSO
- only setup the AD connection portion
KnowBe4 Security Awareness Training Training
- Online Training
- No Training
yes fairly intuitive for the most part.
Configuring KnowBe4 Security Awareness Training
make sure that you setup your on-premise AD groups to sync good active accounts. If you don't you end up with users whos accounts may be disabled or accounts that do not need to be imported into a campaign. which would skew your reporting numbers.
No - we have not done any customization to the interface
No - we have not done any custom code
none that I can think of at this moment.
KnowBe4 Security Awareness Training Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I have no idea. I am not privy to that information.
Andy Wierling has always responded quickly and usually has the answer right away though he is not technically support he definitely provides a level of skillset that helps.
Using KnowBe4 Security Awareness Training
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using | None |
- cloning
- assigning users
- reporting of who has completed or not completed
- removing or hiding Delivered templates
- unable to edit some things when a campaign has started
- some of the users do not click the last button to complete training which it will tell them its not complete?
KnowBe4 Security Awareness Training Reliability
Integrating KnowBe4 Security Awareness Training
- Active Directory on premise
- Azure Active Directory
- Azure SSO
not too complicated and fairly straight forward
- no
- none
- at this time
no plans to integrate with any other systems at this time.
- Single Signon
Just SSO
make sure that when integrating with your Active Directory to organize it so you import only users that need to do any type of training
Relationship with KnowBe4
I was not involved in that negotiation
none at this time.
Upgrading KnowBe4 Security Awareness Training
- we
- didnt
- upgrade
- not
- aware
- of upgrade