Overall Satisfaction with KnowBe4 Security Awareness Training
We use KnowBe4 as our primary training platform for Cybersecurity. We leverage the phishing campaigns as well as the Phish ER product.
- Phishing Campaign
- Tracking training progress
- Providing multiple different training options.
- Images in the phishing campaigns, as they are not embedded they are all stripped out and this makes the campaigns not as effective.
- Working with other security partners to add the KnowBe4 phishing domains to trusted domain lists. A number of other security partners like checkpoint put the KnowBe4 domains on black lists so they are not usable.
- The quality of training needs to improve as the same message over and over again from the spokesperson is not effective and leads to very little options for training.
- Lower phish click rate
- More completed training
KnowBe4 is significantly ahead of Cofense in its reporting and training offering.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
No
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
The lack of options at my level of the platform is a very large issue for us. We have very limited quality training options at our current level. This has hindered our ability to drive more engagement into the product.
We utilize build in integrations to Active Directory.
PPP and risk score.