Comprehensive Review
August 09, 2023
Comprehensive Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
Training Access Level I (Silver)
Modules Used
- KnowBe4
Overall Satisfaction with KnowBe4 Security Awareness Training
We utilize KnowBe4 Security Awareness Training to enhance cybersecurity across our organization. The platform provides essential training on cyber threats like phishing and ransomware and includes regular simulated tests to reinforce learning. Our use of KnowBe4 addresses critical business problems by reducing human error in cybersecurity and aiding in compliance with industry regulations. The scope of our use includes organization-wide mandatory training, tailored to our specific industry risks, and ongoing monitoring to ensure effectiveness. This investment in KnowBe4 has strengthened our overall security posture and minimized potential financial losses associated with cyber threats.
- Interactive Training Modules
- Realistic Phishing Simulations
- User-Friendly Interface
- KnowBe4 is designed to integrate with existing systems, there may be challenges in integration with certain legacy systems or unique IT environments. Improved compatibility could enhance its adaptability.
- KnowBe4 provides valuable reporting tools, some organizations might benefit from more advanced analytics that allow deeper insights into user behavior and trends.
- Reduction in Phishing Incidents
- Increased Employee Confidence
- Compliance Alignment
KnowBe4 stood out for its comprehensive, engaging, and up-to-date training modules. The platform's realistic phishing simulations, customizable content, and robust reporting tools were key factors in our decision. Additionally, KnowBe4's pricing and support aligned well with our organization's needs. Compared to other options, KnowBe4 offered a more user-friendly experience and the flexibility to adapt to our specific industry challenges, making it the clear choice for our security awareness training.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Not sure
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
The availability of fresh training content and access to various content publishers through KnowBe4 has been instrumental in enhancing our security awareness training program in several ways such as relevance and engagement. Regular updates and fresh content ensure that our training is aligned with the latest cybersecurity threats and best practices. This has kept our employees informed and vigilant against evolving cyber challenges. Fresh and diverse content from different publishers has led to increased engagement and participation in the training. Employees find the material more interesting and relatable, which has led to improved retention and application of the knowledge.
User management within the KnowBe4 platform is typically handled through a series of processes and tools designed to ensure a streamlined experience for both administrators and end-users by defining roles and permissions within the platform, we ensure that users have appropriate access to the tools and information they need. For example, managers may have access to reports for their team, while general staff may only have access to their training modules.
Tracking participation rates, module completion, and time spent on training helps us understand how engaged our employees are with the content. High engagement often correlates with better retention and application of knowledge with user engagement metrics. Phishing Simulation Results from simulated phishing tests are vital. They provide insights into how well employees can recognize and respond to phishing attempts, highlighting areas where additional training or intervention may be needed.