Item: KnowBe4 Security Awareness Training
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

My organization has been using KnowBe4 for about 5 years. I work in Higher Education as a System Administrator in the Department of Online Learning. In this role, I believe that the training and resources offered are a very high quality for end users because they are easy to follow and retain.

Pros and Cons

language is easy to understand
content is repetitive
easy to retain

more real life examples for the year 2023

Return on Investment

reduced the number of actual security incidents
it has increased the number of support tickets because of end users reporting more than they should

Alternatives Considered

I have not evaluated any other options.

Key Insights

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Training Content

The fresh training content has helped us to keep the ideas fresh and relevant.

KnowBe4 User Management

I am not able to answer that question based on my role in our implementation of KnowBe4.

KnowBe4 Reporting

who has completed the training and how well have they done

Likelihood to Recommend

I believe that the best scenario for it is in higher education because there is a wide-range of end users, such as well-informed faculty and staff, as well as entry-level users. I believe a least ideal scenario would be for an information security company.

KnowBe4 is Great!

Software Version

Modules Used

Overall Satisfaction with KnowBe4 Security Awareness Training