1. Home
  2. Lead-to-Account Matching and Routing Software
  3. Lane Four Reviews
  4. User Review of Lane Four
Lane Four for routing
June 20, 2022

Lane Four for routing

Dane Fairfield | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lane Four

We use Lane Four for internal routing - account distribution, implementation projects, assignments, etc. The business problems that Lane Four solves for are basically manual workflows being handled by the platform eliminating human error and assigning to the correct teams and business units to accounts and projects. For the most part this product solves the need intended.
  • Routing
  • Project assignment
  • Salesforce integration
  • Sometimes a project remains unassigned
  • Often there are routing issues
  • I don't get notifications if an account has been assigned to me
  • Time saving
  • Efficiency of routing
  • Less than ideal transparency for account handoffs
I have used LeanData at other organizations but was never involved in the buying process. Both tools are made to support similar use cases (routing, assignment, handoffs, implementation projects, etc.). I don't have any insight into how much these tools or others in the space stack up cost-wise or what the ROI is.

Do you think Lane Four delivers good value for the price?

Not sure

Are you happy with Lane Four's feature set?

Yes

Did Lane Four live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lane Four go as expected?

I wasn't involved with the implementation phase

Would you buy Lane Four again?

Yes

Lane Four is very well suited for high velocity sales, success, support and implementation teams. Using Lane Four helps our business units with organization and planning for onboarding handoffs and project management scenarios. It can be random at times and I often don't trust that it is distributing accounts and projects evenly across teams.