Laserfiche for the win
December 02, 2016

Laserfiche for the win

Charles Lewis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Laserfiche Rio

Overall Satisfaction with Laserfiche

We are using it in several departments (ITS, admissions, HR, business office), with several other departments waiting in line for their turn. It is being used to manage both employee and student documents from both paper and digital sources. Data is captured with online forms, and work flows are created to automate routing, naming, and other processes.
  • Workflow is amazing. Automating routing of files to appropriate folders to file naming based on metadata field values makes the scanning process a breeze.
  • Online forms allow students to easily submit pictures of their insurance card from their mobile phones, which then get inserted into Laserfiche with the appropriate metadata based on their authenticating credentials. No data entry on their part.
  • Laserfiche Connector allows us to capture data from any software app, such as our Student Information System, and then use that information to view the associated document. For example, we can look up a student's previous colleges in our SIS, select the desired college and then click on the Connector icon to view the transcript for that college.
  • There is a bit of a learning curve with Workflow and Online Forms, and taking the online courses or using a third party service provider for training costs money. We already pay quite a bit for the product. The online training should be free.
  • It is hard to quantify the value of the time saved, and the value of having documents immediately available at your fingertips, but we are relatively new to Laserfiche and it has already provided a high return on investment and the value will continue to grow as we implement it further.
  • Papervision
Document capture from multiple sources (scanning, web form, email, shared folder, etc.) is easier to manage and set up in Laserfiche. Integrating with third party software for document retrieval is easier in Laserfiche. Online form creation is possible with Laserfiche. The ability to export documents from Laserfiche in the event you decide to migrate is easier in Laserfiche.
Any paper document or online form that needs to be easily retrieved needs to be put into Laserfiche. If you can describe how you manage documents, then you can build a workflow around that logic. Sometimes if a document is already easily retrievable from another system, such as a report, then it may not be appropriate to put into Laserfiche.

Laserfiche Feature Ratings

Content capture & imaging
File sync, storage & archiving
Document management
Records management
Content search & retrieval
Enterprise content collaboration
Content publishing & creation
Security, risk management & information governance
Contract lifecycle management