Great Automation and Record Management Process.
- Quite useful in automation process.
- UI Design needs some improvement.
- Advance search content.
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers…
Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.
With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.
Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:
•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management
•Healthcare
The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.
Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | North America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia |
Supported Languages | English, Spanish, French, Arabic, Chinese |
Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their document processes. Users have praised its ability to handle both paper and digital documents, making it ideal for organizations looking to transition from a paper-based system. With Laserfiche, departments such as accounting and HR have been able to automate the identification of metadata and routing of documents, reducing manual tasks and improving efficiency. The software is also popular for its secure storage capabilities, allowing organizations to easily store and retrieve various types of documents, including financial aid documents, admissions documents, and employment documents. Additionally, users appreciate the intuitive interface of Laserfiche, which caters to individuals with varying levels of computer expertise. Moreover, Laserfiche Avante has proven valuable in automating processes, recording project data, and facilitating updates. Overall, Laserfiche enables organizations to streamline their document management processes, improve collaboration, and transition towards digitization and automation.
Efficient and Productive Tool: Users find Laserfiche to be an efficient and productive tool for streamlining accounts payable processes, increasing efficiency, and productivity. Many reviewers have stated that it helps them streamline their workflows and improve the overall efficiency of their operations.
Universal Access to Documents: The ability to have universal access to documents between office locations is highly valued by users. This feature eliminates the need for interoffice mail and allows for secure access between departments and employees. Several reviewers have praised this functionality for its convenience and effectiveness in facilitating collaboration among teams.
Backup and Version Control: Users appreciate the backup and version control feature of Laserfiche, as it allows them to easily retrieve old or outdated documents, ensuring accuracy, maintaining records, and complying with regulatory requirements. Many reviewers have highlighted how this feature gives them peace of mind knowing that they can always access previous versions of important documents when needed.
Difficult to Understand and Navigate: Many users have found the platform difficult to understand and navigate, citing a high learning curve and a lack of user-friendly features. They struggle with grasping the system's functionalities and find it challenging to locate specific tools or perform tasks efficiently.
Cumbersome Document Management Process: Users express frustration with the document management process, describing it as cumbersome and requiring too many clicks for simple tasks. They feel that streamlining this process would significantly improve their workflow efficiency.
Slow Performance: Several users have experienced slow performance on the platform, which hampers their productivity. The delays make it more time-consuming to complete tasks and can lead to frustration among users who rely on efficient software performance.
Based on user reviews, the most common recommendations for Laserfiche are to start with a small, definable need, take advantage of all features and ensure employee buy-in, and thoroughly map out workflows before implementing automation processes.
Users suggest starting with a specific and manageable task to gain competency and demonstrate the value of Laserfiche software. They also advise fully exploring all the features that Laserfiche offers to maximize its potential in streamlining workflows and improving productivity. Additionally, involving employees from the beginning is recommended to increase their acceptance and engagement with the software.
Before implementing automation processes, it is important to thoroughly analyze and map out existing workflows. This helps identify bottlenecks, streamline processes, and ensure a smooth transition to automated workflows.
Users also recommend connecting with other Laserfiche users through industry user groups for networking and sharing best practices. They highlight the importance of attending training sessions provided by Laserfiche, researching system compatibility, and planning a well-executed rollout across all departments.
Additionally, users find value in taking advantage of customization options and functionality for overall business integration. The support team at Laserfiche is often commended for their helpfulness and knowledge.