Don’t Pass on LastPass
November 16, 2020

Don’t Pass on LastPass

Lisa Cooks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Password Manager

Overall Satisfaction with LastPass for Business

The organization uses Lastpass to manage all of the passwords throughout the company. There are many platforms that are used by various employees. LastPass enables us to grant access to the various platforms without sharing the login information, which provided an extra layer of security.
  • Manage passwords
  • Interested logins throughout the company
  • Pass retrieval
  • Better problem solving when an administrator leaves the company.
  • Allows us to share various platforms without having to get multiple user licenses.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

Yes

Would you buy LastPass for Business again?

Yes

Customer service needs to improve. It's hard to get a callback. Also, there are issues that need to be addressed primarily to gain access if the administrator on the account leaves the company.
Some of the features are not Intuitive.

In the Finance department, the bank login information needs to be shared with different associates. LastPass allows me to give them access to the accounts without sharing the password so that in the event that they leave the organization, I can deny access without having to change all the passwords.

LastPass for Business Feature Ratings

ID-Management Access Control
Not Rated
ID Management Single-Sign On (SSO)
Not Rated
Multi-Factor Authentication
7
Password Management
10
Account Provisioning and De-provisioning
9
ID Management Workflow Automation
10
ID Risk Management
Not Rated